A British holidaymaker staying at the Dreams Vacation Resort in Sharm El Sheikh has reported that her 3 year old child was struck down with cryptosporidium whilst holidaying at the four star resort.
The Thomas Cook promotes the hotel “with a lovely setting on the cliff-top at Um el Sid, itʼs no surprise the views across the sea to Tiran Island are a real talking point”.
However the main talking point at the hotel in recent weeks has been “bad food” and outbreaks of illness which have wreaked havoc for unfortunate holidaymakers.
The Manchester mum, whose child fell ill at the resort, commented on TripAdvisor: “My 3 year old had to see the doctor two days before we were due to leave with stomach cramps.”
“We were given two syrups to try which did ease his pain and we have seen our doctor and had to provide a faeces sample.”
“The results are back he has cryptosporidium” a highly unpleasant gastric illness contracted by faeces contaminated water or produce, and remains “in a bad way” from the ordeal.
Another recent guest reported “the food was horrendous” and was appalled to witness “human faeces at the entrance to the dining room one evening” during their stay.
Tracy Stansfield, an experienced travel law solicitor at Your Holiday Claims, commented: “These current reports from Dream Vacation Resort are extremely worrying.”
“I urge the tour operator to take immediate action to investigate the causes of the illness and to address the appalling reports of apparent failings in hygiene standards.”
“The team here at Your Holiday Claims are available to speak with any holidaymakers affected by this on 0300 100 2851 and would encourage they seek expert legal advice.”
If your holiday has been ruined by cryptosporidium, click here to find out how we can help you make a cryptosporidium holiday illness claim.
Has illness ruined your holiday at Dreams Vacation Resort?
The team at Your Holiday Claims have over 50 years’ combined experience in successfully recovering holiday illness compensation for British holidaymakers and are here to help.
For a free, no obligation consultation and to find out what your claim may be worth, call us on 0330 100 2851
Or you can arrange a call back with one of our experts by simply answering a few questions on your holiday illness.