Cruise ship illness on board Explorer of the Seas triggers new enquiry

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Here at Your Holiday Claims we have received an enquiry after a guest was struck down with illness on board the Explorer of the Seas cruise ship.

The guest has spoken to our team to discuss making a claim for compensation for their ruined holiday.

Just last year we reported on an outbreak on-board the ship which saw over 700 passengers affected by norovirus during a 10-day Caribbean cruise.

A guest from London was holidaying with her husband when she was struck down with the bug. She said: “My husband had to put me in a wheelchair to take me to the infirmary.”

“The door opened on the lift and there were just hundreds of people being sick everywhere, they were throwing up in buckets and bags. I started crying, I couldnt believe it. I was in shock.”

“The seas were so rough, they shut the doors for two days. We had no air. There was no air, no circulation and thats why, I think, we got ill.”

Head of Travel Law at Your Holiday Claims, Anne Thomson, said: “It is worrying to hear from a guest who has suffered illness on this ship, especially since we know of a previous outbreak which affected hundreds of its guests.

“Illness on-board cruise ships has the potential to spread very quickly.  I would urge anyone who has fallen ill on the Explorer of the Seas to give us a call to discuss making a no win no fee claim.”

Call Your Holiday Claims

If your holiday cruise has been ruined by illness in the last two years we could help you make a claim for compensation.

With over 50 years combined experience in the travel law industry, our team of experts have the skills to help you achieve the best possible outcome for your claim.

Call the team today on 0330 100 2851, or simply complete our online contact form to arrange a quick call back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Cruise ship illness on board Explorer of the Seas triggers new enquiry