Couples Crete holiday devastated by illness at the Mitsis Laguna Resort and Spa

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Couples Crete holiday devastated by illness at the Mitsis Laguna Resort and Spa

A couple returning from a 7-night stay at the Mitsis Laguna Resort and Spa, Crete, have contacted the experts at Your Holiday Claims after illness ruined their April 2016 holiday.

  • Holidaymaker describes being unable to keep food down for 5 days out of their 7-night stay
  • Undercooked, cold food and questionable hygiene reported at the five-star resort.
  • Guest warns others “do not stay here”

If your holiday at the Mitsis Laguna Resort and Spa has been ruined by illness in the past 3 years, you could be entitled to compensation of anything between £770 and £43,890 with help from Your Holiday Claims.

As all our claims are brought on a no win, no fee basis, you will never be left out of pocket no matter what the outcome of your claim.

To find out how much you can claim, call our experts on 0330 100 2851 now.

Illness strikes at Mitsis Laguna, Crete

The experts at Your Holiday Claims have been contacted by British holidaymakers who claim to have fallen ill at the Mitsis Laguna Resort and Spa in April 2016.

The couple claim to have suffered from gastric illness that led to them being unable to keep food down for 5 days.

Reports of poor food quality and low hygiene standards employed at the hotel are rife online.

Writing on review site TripAdvisor, one guest claims, “The hygiene levels were poor and the food was often very cold or undercooked. I must seriously question the ability of half the staff this hotel employ.”

Another guest warns, “the food is terrible” and “looked inedible.”

Anne Thomson, head of travel law at Your Holiday Claims said: “The Mitsis Laguna Resort and Spa is marketed by tour operators such as Thomas Cook.

“Reports of an illness outbreak and poor hygiene standards are particularly alarming as the tour operator has a duty of care towards guests. Gastric illness can spread quickly in all-inclusive resorts.

“I would urge anyone who has fallen ill at the Mitsis Laguna Resort and Spa to contact Your Holiday Claims immediately. We are here to help you claim the compensation you deserve following holiday illness in Crete.”

What is your clam worth?

With over 50 years experience in holiday illness claims and an unrivalled claim success rate, Your Holiday Claims will provide you with the very best legal representation. A dedicated solicitor will handle every aspect of your claim right from initial contact through to final settlement.

Call 0330 100 2851 now and start your no, win, no fee claim.

Alternatively, complete the online contact form and an expert solicitor will be in touch shortly.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Couples Crete holiday devastated by illness at the Mitsis Laguna Resort and Spa