Couple suffer “honeymoon let down” at the Caribe Club Princess Beach Resort & Spa

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Holidaymakers have taken to TripAdvisor to express their dismay after they were affected by illness at the Caribe Club Princess Beach Resort & Spa in the Dominican Republic.

Thomson feature the all-inclusive hotel for its “great location” and five á la carte restaurants. They say “by day you can chill out in the large lagoon pool then come mealtimes, you can make the most of the spectacular sea views”.

Yet many recent visitors to the Caribe Club Princess Beach Resort & Spa found their holidays ruined by poor food and hygiene standards at the resort. One guest said “the country is amazing, this hotel is not!”

“My husband became very ill after eating in one of the á la carte restaurants and struggled to eat for four days afterwards” claimed one guest. “Not the honeymoon we had hoped for”.

“Food was terrible” stated another recent visitor. “Even when staff were tipped, you continued to be ignored”.

Experienced solicitor at Your Holiday Claims, Tracy Stansfield, commented: “Its concerning to read reports of guests having their holidays spoilt due to sickness. “

“The references to the standards of hygiene and cleanliness are disappointing to read. I would hope that the hotel management and Thomson would investigate the reports of illness in order to ensure that further guests do not have their holidays at the Caribe Club Princess Beach Resort & Spa spoilt.

“If any guests have suffered from sickness at the resort, I would urge them to seek medical attention and contact our team at Your Holiday Claims for advice on whether they may be entitled to make a claim”.

Contact the team at Your Holiday Claims today!

If you have suffered from illness whilst staying at the Caribe Club Princess Beach Resort & Spa, contact Your Holiday Claims today.

Our dedicated team has over 50 years combined experience within the travel law industry and are on hand to offer the best advice and guidance on whether you may be able to make a successful claim for compensation.

To contact us today, call us on 0330 100 2851, or complete our online contact form and a member of our team will be in touch shortly.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Couple suffer “honeymoon let down” at the Caribe Club Princess Beach Resort & Spa