Confirmed Campylobacter Case at VH Gran Ventana Beach Resort

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Confirmed Campylobacter Case at VH Gran Ventana Beach Resort

Your Holiday Claims has received contact from two British holidaymakers who have fallen ill whilst staying at the VH Gran Ventana Beach Resort in the Dominican Republic.

  • Confirmed case of campylobacter food poisoning
  • Food said to be “shocking” and left open to insect contamination
  • Stricken guests turn to Your Holiday Claims for compensation advice

If illness ruined your stay at VH Gran Ventana Beach Resort within the last three years, it is not too late to claim the compensation that is rightfully yours.

As long as your stay was booked as a package, the legal experts at Your Holiday Claims could help you recover anything between £770 – £43,890 in a successful no win no fee settlement.

Our specialist solicitors have over 50 years experience in travel law and an unrivalled claim success rate to provide you with the very best legal representation.

To see what your claim is worth, call 0330 100 2851 now.

Food poisoning brings misery to VH Gran Ventana Beach Resort

British holidaymakers have reached out to industry leaders Your Holiday Claims for help making a claim for holiday illness in the Dominican Republic after their stays at VH Gran Ventana Beach Resort were ruined by sickness.

One holidaymaker we are in contact with has been diagnosed with a confirmed case of campylobacter food poisoning.

If you’ve suffered campylobacter on holiday, you can find out how we can help you make a campylobacter compensation claim here.

Review site TripAdvisor is rife with reports of poor food hygiene. One guest who travelled to the hotel from Manchester, commented on the standards of the food stating, “The food was shocking! It was either overcooked or rare! The staff were fantastic but the food was so bad that feral cats wouldnt eat it! It was really horrible, the staff even said they wouldnt eat the food!”

Another holidaymaker has reported suffering from gastroenteritis whilst staying at the resort saying, “The food was awful, especially the buffet. Bland, tasteless and questionable ingredients.

“Four of our group were violently sick with gastroenteritis, which ruined our trip”.

There have also been various complaints regarding issues with flies and insects at the resort often contaminating the food. A woman from Cardiff commented, The restaurant had a fly infestation on the food being served, it was like being in a third world country that had received a food delivery.

“I served my country in the desert and have not experienced this! The pool was disgusting, with dead flies and litter floating about”.

Your Holiday Claims has previously successfully settled compensation cases for holidaymakers struck by illness in the Dominican Republic. In one of our more recent cases, Anne Thomson, Head of Travel Law at Your Holiday Claims, helped a Darlington couple successfully receive £3,270 in damages after their anniversary getaway at ClubHotel RIU Bachata in the Dominican Republic was ruined by gastric illness.

Commenting on the cases at VH Gran Ventana Beach Resort, Anne said: “We have currently received one enquiry from a holidaymaker who has suffered from a confirmed case of campylobacter whilst staying at the VH Gran Ventana Beach Resort, with another enquiry coming from a person who has also fallen ill during their stay.

“Campylobacter is one of the most common causes of food poisoning and is often in poultry but can also be present in red meat and untreated water. This means that undercooked food and poor hygiene standards will place guests in a hotel at a greater risk of falling ill.

“I strongly urge anyone who has fallen ill at the VH Gran Ventana Beach Resort in the Dominican Republic within the last three years to contact either myself or the dedicated team at Your Holiday Claims for expert legal advice. We can advise you on the merits of your case and answer questions you may have regarding making a no win no fee claim.”

Contact the experts

To speak to one of our experienced holiday claims solicitors for advice on whether you’re eligible for a holiday campylobacter settlement, call free on  0330 100 2851 or simply compete the online contact form.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Confirmed Campylobacter Case at VH Gran Ventana Beach Resort