Your Holiday Claims has received contact from two British holidaymakers who have fallen ill whilst staying at the VH Gran Ventana Beach Resort in the Dominican Republic.
- Confirmed case of campylobacter food poisoning
- Food said to be “shocking” and left open to insect contamination
- Stricken guests turn to Your Holiday Claims for compensation advice
If illness ruined your stay at VH Gran Ventana Beach Resort within the last three years, it is not too late to claim the compensation that is rightfully yours.
As long as your stay was booked as a package, the legal experts at Your Holiday Claims could help you recover anything between £770 – £43,890 in a successful no win no fee settlement.
Our specialist solicitors have over 50 years’ experience in travel law and an unrivalled claim success rate to provide you with the very best legal representation.
To see what your claim is worth, call 0330 100 2851 now.
Food poisoning brings misery to VH Gran Ventana Beach Resort
British holidaymakers have reached out to industry leaders Your Holiday Claims for help making a claim for holiday illness in the Dominican Republic after their stays at VH Gran Ventana Beach Resort were ruined by sickness.
One holidaymaker we are in contact with has been diagnosed with a confirmed case of campylobacter food poisoning.
If you’ve suffered campylobacter on holiday, you can find out how we can help you make a campylobacter compensation claim here.
Review site TripAdvisor is rife with reports of poor food hygiene. One guest who travelled to the hotel from Manchester, commented on the standards of the food stating, “The food was shocking! It was either overcooked or rare! The staff were fantastic but the food was so bad that feral cats wouldn’t eat it! It was really horrible, the staff even said they wouldn’t eat the food!”
Another holidaymaker has reported suffering from gastroenteritis whilst staying at the resort saying, “The food was awful, especially the buffet. Bland, tasteless and questionable ingredients.
“Four of our group were violently sick with gastroenteritis, which ruined our trip”.
There have also been various complaints regarding issues with flies and insects at the resort often contaminating the food. A woman from Cardiff commented, ‘The restaurant had a fly infestation on the food being served, it was like being in a third world country that had received a food delivery.
“I served my country in the desert and have not experienced this! The pool was disgusting, with dead flies and litter floating about”.
Your Holiday Claims has previously successfully settled compensation cases for holidaymakers struck by illness in the Dominican Republic. In one of our more recent cases, Anne Thomson, Head of Travel Law at Your Holiday Claims, helped a Darlington couple successfully receive £3,270 in damages after their anniversary getaway at ClubHotel RIU Bachata in the Dominican Republic was ruined by gastric illness.
Commenting on the cases at VH Gran Ventana Beach Resort, Anne said: “We have currently received one enquiry from a holidaymaker who has suffered from a confirmed case of campylobacter whilst staying at the VH Gran Ventana Beach Resort, with another enquiry coming from a person who has also fallen ill during their stay.
“Campylobacter is one of the most common causes of food poisoning and is often in poultry but can also be present in red meat and untreated water. This means that undercooked food and poor hygiene standards will place guests in a hotel at a greater risk of falling ill.
“I strongly urge anyone who has fallen ill at the VH Gran Ventana Beach Resort in the Dominican Republic within the last three years to contact either myself or the dedicated team at Your Holiday Claims for expert legal advice. We can advise you on the merits of your case and answer questions you may have regarding making a no win no fee claim.”
Contact the experts
To speak to one of our experienced holiday claims solicitors for advice on whether you’re eligible for a holiday campylobacter settlement, call free on 0330 100 2851 or simply compete the online contact form.