Complaints in Cuba over food poisoning at Hotel Melia Cayo Santa Maria

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Complaints in Cuba over food poisoning at Hotel Melia Cayo Santa Maria

It appears that guests staying at the Hotel Melia Cayo Santa Maria have returned home disappointed, after having their getaways overshadowed by suffering from cases of food poisoning.

  • Holidaymakers reveal how hotel chefs would cook several different meats together
  • Multiple guests claim that the food on offer at the hotel was to blame for illness outbreak
  • Other unhygienic issues raised including biting ants in guests rooms and beds

Have you been affected by the issues at Hotel Melia Cayo Santa Maria?

If you have visited the Hotel Melia Cayo Santa Maria in Cuba and had to endure an illness during your stay that has in effect ruined your holiday, you could be entitled to claim thousands of pounds in compensation!

As long as your stay occurred within the last 3 years and was booked as a package, Your Holiday Claims could help you receive the justice you deserve.

Our dedicated team of expert holiday claim solicitors have over 50 years experience between them, so by choosing us to fight your corner you will not be left disappointed.

To find out how you can start your claim, call Your Holiday Claims today on 0330 100 2851.

Holidaymakers not surprised guests are falling ill during their stay

It has been made evident that a number of holidaymakers have been left distressed by their experiences whilst staying at the Hotel Melia Cayo Santa Maria.

According to recent reports on TripAdvisor, food poisoning is a major issue within the hotel.

One guest claimed that on the second to last day of their trip they became “seriously ill”, while another stated that “one of our party got sick on the last day” and that the buffet that on offer was very poor.

In another recent report, one holidaymaker warned fellow holidaymakers to avoid the hotel and revealed there were “major food sanitary issues” present, such as different meats being cooked together and “meat and fish not being packed with ice”.

The frustrated guest also claimed that the buffet included baskets of mould filled bread, the food would be recycled and reused and that their boyfriend “got food poisoning and had to visit the clinic twice”.

Alarmingly, on further inspection it seems as though these problems are unfortunately long term rather than short term, as one poster from 2013 says “Our two youngest were both ill and (we) could only put it down to the food”.

Tracy Stansfield, a travel law expert here at Your Holiday Claims, had her say on the recent reports coming from the Hotel Melia Cayo Santa Maria.

“Yet again it seems as if poor hotel standards are at fault for another unfortunate illness outbreak”.

She added, “Our thoughts are with anyone who has had their holiday at this resort ruined through illness. Here at Your Holiday Claims, our dedicated holiday claims team is on hand to offer quick advice on whether you are eligible to make a strong claim for holiday illness compensation“.

Are you ill on holiday at the Hotel Melia Cayo Santa Maria?

If you are still on your holiday and feeling unwell after suffering symptoms including vomiting and diarrhoea, you should contact your tour operator and report your illness as soon as possible. And if you have been suffering from illness on your holiday for a few days and are suffering from symptoms such as dehydration, we would strongly advise you to urgently seek medical attention.

Dont suffer in silence, start your claim now!

It is quick and simple to start a claim with Your Holiday Claims.

With a team of high qualified solicitors boasting a combined 50 years experience in travel law, you can be confident that by choosing Your Holiday Claims you will receive the best possible service.

To make your claim even simpler, we handle all claims on a no win no fee basis so you will never be left out of pocket!

So get in touch by calling our holiday claims experts on 0330 100 2851.

Or, complete our quick and easy online enquiry form and one of our dedicated team will be back in touch with you shortly.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Complaints in Cuba over food poisoning at Hotel Melia Cayo Santa Maria