“Cockroaches running freely over the food bars!” at Tryp Cayo Coco

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“Cockroaches running freely over the food bars!” at Tryp Cayo Coco
  • Holidaymaker suffers suspected salmonella at Tryp Cayo Coco
  • Guests placed on drips after suffering dehydration
  • Food reported to be undercooked and covered in cockroaches

The specialist team at Your Holiday Claims has been contacted by an unfortunate British holidaymaker who claims they contracted salmonella whilst staying at Tryp Cayo Coco in Cuba.

The British visitor turned to our holiday illness experts for advice on seeking compensation after unpleasant symptoms of food poisoning, alleged to be caused by salmonella, ruined their stay.

Salmonella, a food poisoning commonly contracted by eating undercooked food or produce such as chicken, is a regularly reported cause of illness within busy holiday resorts and hotels.

Recent visitors to the Tryp Cayo Coco have commented on TripAdvisor claiming that “meals were constantly warmed up or freezing” with “cockroaches running freely over the food bars”.

One holidaymaker commented: “As the holiday wore on I became more and more sick. I was diagnosed day before I flew home with gastric problems and chronic dehydration and put on a drip and injection in the doctors.”

Here at Your Holiday Claims, we have previously helped a holidaymaker obtain £2,685 in compensation after their holiday was ruined by salmonella.

Tracy Stansfield of Your Holiday Claims commented on the reports: “I am very concerned to hear reports of holidaymakers falling ill with salmonella and gastric illnesses at Tryp Cayo Coco in Cuba.

“Food left at the incorrect temperature or open to contamination from pests is an extremely serious issue and holds an extremely high risk of illness.

“I would encourage any holidaymakers also affected by illness at Tryp Cayo Coco to seek expert legal advice as they may be eligible to claim holiday illness compensation from their tour operator.

Has your holiday been ruined by illness at Tryp Cayo Coco in Cuba?

Your Holiday Claims have over 50 years combined experience in travel law and are on hand to help you claim the maximum compensation you deserve.

Call us today on 0330 100 2851 to find out what your claim may be worth or complete our contact form and well be in touch as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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“Cockroaches running freely over the food bars!” at Tryp Cayo Coco