Yet more hard-earned family holidays have been ruined by illness at the Holiday Village Tenerife in Puerto de Santiago.
If illness struck during your holiday within the last three years, it is not too late to claim the compensation that is rightfully yours.
To see what your claim is worth, call us now 0330 100 2851.
Or, you can start your holiday claim online.
âAvoid this hotelâ urges sickness stricken Holiday Village Tenerife guest
- Holidaymakers describe appalling food hygiene standards
- Reports of illness date back to July 2015
- Stricken guests turn to Your Holiday Claims for legal advice
British holidaymakers are continuing to contact Your Holiday Claims reporting to have suffered from illness during stays at the Holiday Village Tenerife.
Other stricken guests have taken to review site TripAdvisor to express their concerns regarding hygiene standards at the 518 room resort.
âI was ill for 4 days of the holiday with sickness and diarrhoea and a bad headache,â writes one recent guest, labelling the food on offer âawful.â
âIt [the food] was freezing cold at every meal.
âThe same leftover food was being served two days running sometimes and so must have been getting heated and cooled numerous times.
âThe chefs were lazy and didn’t cook thoroughly – eggs were raw on more than one occasion and chicken bloody.â
Another holidaymaker has reported seeing âcockroaches in the restaurantâ and âcheese left out and not kept cold,â whilst holidaying with their young son.
âMy baby son became sick while we were there. He was sick all over the high chair. The chair was given a simple wipe over by staff ready for the next child to use. I did not see any bleach being used.
âI also became incredibly ill towards the end of my holiday and unfortunately lost control of my bowels. I woke up on the last morning saturated in faeces.
âI reported it to the First Choice rep and she just gave me some Imodium that another guest had left.”
Comments from our expert travel law solicitor
âIt is very worrying to see further reports of illness at Holiday Village Tenerife.
âIt is essential that the hotel and First Choice undertake a full investigation to ensure such outbreaks do not continue to occur.
âThe team here at Your Holiday Claims are available to speak with any holidaymakers affected and I would urge anyone who has been ill to seek expert advice by calling a member of our holiday claims team on 0330 100 2851.â
Tracy Stansfield,
YourHolidayClaims
Contact the Holiday Village claims experts
Your Holiday Claims have been at the forefront representing stricken Holiday Village guests at various locations. To date, we have recovered over £100,000 in compensation after sickness outbreaks at Holiday Village locations. You can read more on how we’ve helped people struck by illness at Holiday Village hotels here.
If you believe you could be entitled to make a claim for illness on holiday, talk to our specialist holiday claims team by calling 0330 100 2851.
Or, if you’d prefer a call back from one of our expert advisers, you can complete our holiday illness enquiry form online.
