Holidaymakers have reported that outbreaks of illness and ear infections have ruined stays at the Club Hotel Viva.
A British lady who travelled to the four star hotel in Marmaris, Turkey claims her “son had an ear infection within three days of swimming in the pool” that “was never cleaned”. By day seven of their holiday, the entire family were stuck down with illness as a result of being served food that was “cheap, processed and virtually luminous”.
“We all had tummy upsets because of the food and drink and our fellow guests all suffered the same” said one of the guests.
Ongoing complaints of illness continue to pour onto TripAdvisor as many retuning holidaymakers flock to warn others to “avoid”, “book another hotel” and “be warned”, following their “awful experience”.
Anne Thomson, Head of Travel Law at Your Holiday Claims comments: “The management of all-inclusive package holiday hotels, together with the tour operators involved in selling holidays to the Club Viva Hotel have a responsibility to ensure holidaymakers receive nothing less than the highest standards of food and hygiene during their stay.
“Failure to maintain these standards can lead to outbreaks of illness and result in legal action being taken against them.
“Hard earned holidays should not result in illness and I would encourage anyone who has fallen ill during their stay at this resort to contact myself or a member of the Your Holiday Claims team, as with our help they may be entitled to make a successful claim for compensation.
Club Viva Hotel holiday illness compensation claims
If you have recently returned from the Club Viva Hotel, you may be entitled to make a successful claim for holiday illness compensation on a no win, no fee basis.
To speak directly to a holiday claims expert, call us on 0330 100 2851, or simply complete our online contact form to arrange a quick call-back.