Christmas getaways terrorised by sickness at the Ocean Riviera Paradise in Mexico

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Christmas getaways terrorised by sickness at the Ocean Riviera Paradise in Mexico

Our travel law team have discovered a number of unnerving online reports, which suggest numerous Christmas holidays to the Ocean Riviera Paradise hotel have unfortunately been ruined by illness.

Has your highly anticipated trip to Mexico also been ruined by gastric illness that wasnt your fault? If so, and your dates of travel are within the last three years, then you may be entitled to make a claim for holiday illness compensation!

To contact our team and get your claim on track today, just provide us with a few quick details regarding your case and start your claim online.

Alternatively, you can also get in touch with our legal experts by calling our holiday illness helpline on 0330 100 2851 now.

Sickness spells Mexican misery for recent Ocean Riviera Paradise guests

  • “Dirty” conditions at the Riviera Maya resort blamed for the illness outbreak by some
  • The outbreak reportedly ruined numerous celebratory holidays at the hotel
  • Those affected left to battle “violent” symptoms of vomiting and diarrhoea

It has come to the attention of the legal team here at YourHolidayClaims that a number of recent Ocean Riviera Paradise visitors have commentated online, proclaiming that their stays at the First Choice promoted resort were overshadowed by stomach issues.

Commenting on the website TripAdvisor, one January 2018 visitor of the Mexican hotel revealed:

“Now the bad part for us was my son having an illness…wish I would have known this, so this is why I’m writing on here to let people know…they have a Dr on the premises.

“So after freaking out [for] about 24 hours and worried about what we were going to do, [I] found out about the Dr on the premises.

“After about $225 for [an] office visit and 2 shots [&] 2 oral meds, we were set well enough to at least complete our stay and get home”.

Furthermore, other recent guests of the Ocean Riviera Paradise have also posted to warn others of the issues that the resort has recently faced. Another disgruntled holidaymaker claimed that the hotel was “understaffed and dirty”, before adding:

“We went to the resort for two weeks over Christmas.

“On my third day there I was violently ill with vomiting and diarrhoea. I am pretty sure it was something I ate. I missed an entire day because I couldn’t get out of bed.

“My daughter, mother, nephew and great nephew were also violently ill. The place looks good on the surface, but is very unclean and understaffed.

“The pools, pool decks and deck chairs are not cleaned. I saw them once cleaning one half of the Eden chairs, and one half of the kids pool deck.

“Avoid this resort”.

Our legal experts take

“Our legal team are regularly notified of gastric illness outbreaks which have affected holidaymakers at resorts in the Riviera Maya.

“Going off the recent reports which we have seen, it would appear that the Ocean Riviera Paradise is the latest hotel in this area to be affected. Our thoughts are with all those who have had their festive breaks ruined.

“However if illness has ruined your package holiday, it is important to remember that you can fight back and secure justice for the ordeal which you have had to endure. Contact YourHolidayClaims today to discover whether or not you can make a claim”.

Danielle Burnie
Litigation Executive at YourHolidayClaims

Contact the legal specialists today.

The travel law team here at YourHolidayClaims have helped holidaymakers claim back over one million pounds in holiday illness compensation, and if your holiday has been ruined by an illness which lasted for at least a week then you may be able to join them.

To find out if you are entitled to make a no win no fee claim, then call our dedicated holiday illness helpline today on 0330 100 2851.

Cant speak over the phone right now? No problem. You can contact us by answering a few quick questions regarding your case on our online enquiry form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Christmas getaways terrorised by sickness at the Ocean Riviera Paradise in Mexico
Daniel Groves