Cayo Coco chaos as sickness reportedly halts numerous holidays at the Memories Flamenco Beach Resort

sick sid
Cayo Coco chaos as sickness reportedly halts numerous holidays at the Memories Flamenco Beach Resort

Fresh claims which have been made by a number of recently frustrated holidaymakers suggest that an outbreak of gastric illness has torn through the four star Memories Flamenco Beach Resort.

Have you also been affected by illness during a package holiday within the last three years? If you answered yes to this question, and your condition lasted for at least seven days, then you may be able to make a claim for holiday illness compensation!

If you feel as though you may be eligible to launch a holiday illness claim, then get in touch with our travel law team today by answering a few quick questions and starting your claim online.

Alternatively if you would rather discuss your potential claim in more detail with one of our expert legal advisors, then just call our dedicated holiday illness helpline today on 0330 100 2851.

“Big disappointment”: Holidaymakers return home frustrated after succumbing to illness at the Memories Flamenco Beach Resort

  • Stomach sickness is apparently rife at the Cuban hotel
  • “Tepid” food is reportedly served to guests at the resorts restaurant
  • Others claim that the ice served with drinks is to blame for the outbreaks

YHCs dedicated travel law team have become aware of recent reports that have emerged from the Memories Flamenco Beach Resort, which indicate that a gastric illness outbreak has struck many recent visitors of the Cuban hotel.

Commenting on the website TripAdvisor, numerous former guests of the Thomas Cook promoted hotel have commented on how they were affected by sickness during their holiday.

In one of these reviews, one poster reveals that their holiday was a “big disappointment”, before adding:

“This was our 2nd time at Memories Flamenco, [with] our first being in Feb/March 2012 when it was just opening. Unfortunately, there were too many issues that made this trip a big disappointment.

“Food was tepid at best…many people [were] sick with diarrhoea and needing [to make] a visit to the doctor and [get] antibiotics.

“Will we go back? We loved the people and would go back to see them but not necessarily for the resort. [We have] very mixed feelings [about] this trip”.

On top of this, another January 2018 visitor of the Memories Flamenco Beach Resort also claimed:

“My friend and I went to Cayo Coco [from] January 14 to January 22 – 2018.This [was] my second time in Cayo Coco and my 4th time to Cuba.

“Mid-week my friend and I both became sick – my friend more so – we believe it was the ice cubes in the drinks.  I spoke to many guests that week that were dealing with the same issues and that experienced a minimum of 3 days of [being] sick.

“[The] food was average – that is too be expected, however there were some days that we were convinced the food being served was repurposed from the night before”.

Our travel law experts take

“From the reports that we have seen, it is clear that numerous winter breaks at Cubas Memories Flamenco Beach Resort have worryingly been halted by illness.

“If you are currently in Cuba and feel that you may have fallen ill because of poor hotel hygiene, it is imperative that you notify your tour operator as soon as possible and seek local medical attention if necessary.

“It is also important that holidaymakers do not let illness have the last word. Contact the team here at YourHolidayClaims today to discuss the merits of making a no win no fee holiday illness compensation claim”.

Leigh Carroll
Litigation Executive at YourHolidayClaims

Begin your risk free claim now!

If you werent aware, all claims that we pursue here at YourHolidayClaims is done so on a no win no fee basis. This ensures that even in the unlikely event that your claim is unsuccessful, you still wont be at risk of losing a single penny!*

So what is there to lose? Get your risk free claim on track today by calling our dedicated holiday illness helpline on 0330 100 2851.

Or if you are unable to contact our team over the phone right now, you can also start your claim by completing our quick and simple online contact form.


*Provided that you comply with your responsibilities under the terms of our Conditional Fee Agreement.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
Contact Us Today
Contact Us Today

The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
Start your claimtoday! See ourSuccess Stories

Notice: Undefined variable: post in /home2/holidayclaims/3D7OC2L8/htdocs/wp-content/plugins/mfm-schema/inc/schemaoutput.php on line 116

Notice: Trying to get property 'ID' of non-object in /home2/holidayclaims/3D7OC2L8/htdocs/wp-content/plugins/mfm-schema/inc/schemaoutput.php on line 116
Cayo Coco chaos as sickness reportedly halts numerous holidays at the Memories Flamenco Beach Resort
Daniel Groves