Fresh claims which have been made by a number of recently frustrated holidaymakers suggest that an outbreak of gastric illness has torn through the four star Memories Flamenco Beach Resort.
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“Big disappointment”: Holidaymakers return home frustrated after succumbing to illness at the Memories Flamenco Beach Resort
- Stomach sickness is apparently rife at the Cuban hotel
- “Tepid” food is reportedly served to guests at the resorts restaurant
- Others claim that the ice served with drinks is to blame for the outbreaks
YHC’s dedicated travel law team have become aware of recent reports that have emerged from the Memories Flamenco Beach Resort, which indicate that a gastric illness outbreak has struck many recent visitors of the Cuban hotel.
Commenting on the website TripAdvisor, numerous former guests of the Thomas Cook promoted hotel have commented on how they were affected by sickness during their holiday.
In one of these reviews, one poster reveals that their holiday was a “big disappointment”, before adding:
“This was our 2nd time at Memories Flamenco, [with] our first being in Feb/March 2012 when it was just opening. Unfortunately, there were too many issues that made this trip a big disappointment.
“Food was tepid at best…many people [were] sick with diarrhoea and needing [to make] a visit to the doctor and [get] antibiotics.
“Will we go back? We loved the people and would go back to see them but not necessarily for the resort. [We have] very mixed feelings [about] this trip”.
On top of this, another January 2018 visitor of the Memories Flamenco Beach Resort also claimed:
“My friend and I went to Cayo Coco [from] January 14 to January 22 – 2018.This [was] my second time in Cayo Coco and my 4th time to Cuba.
“Mid-week my friend and I both became sick – my friend more so – we believe it was the ice cubes in the drinks. I spoke to many guests that week that were dealing with the same issues and that experienced a minimum of 3 days of [being] sick.
“[The] food was average – that is too be expected, however there were some days that we were convinced the food being served was repurposed from the night before”.
Our travel law experts’ take
“From the reports that we have seen, it is clear that numerous winter breaks at Cuba’s Memories Flamenco Beach Resort have worryingly been halted by illness.
“If you are currently in Cuba and feel that you may have fallen ill because of poor hotel hygiene, it is imperative that you notify your tour operator as soon as possible and seek local medical attention if necessary.
“It is also important that holidaymakers do not let illness have the last word. Contact the team here at YourHolidayClaims today to discuss the merits of making a no win no fee holiday illness compensation claim”.
Litigation Executive at YourHolidayClaims
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