Caribbean holidays ruined by illness at “sub-standard” Playa Costa Verde

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Caribbean holidays ruined by illness at “sub-standard” Playa Costa Verde

Your Holiday Claims has been contacted by a holidaymaker seeking compensation after their stay at Playa Costa Verde in Cuba was ruined by severe illness.

The four star Playa Costa Verde, located in Playa Pesquero, is a popular location for all-inclusive family breaks in the sun.

Tour operator Thomas Cook promotes the hotel, promising, “Some great restaurants and bars await”.

Reviews from holidaymakers on TripAdvisor are however telling a different story, with numerous guests reporting they fell ill due to poor hygiene at the hotel.

One holidaymaker commented: “Food is very poor and all of us felt ill with a bad stomach. Why they serve sprouts, carrots and mashed potato for breakfast, lunch and evening meal is beyond me?

“Our enjoyment of a Caribbean holiday was seriously reduced due to the disappointment of staying in this sub-standard hotel. Do not stay at Playa Costa Verde.”

Another anxious holidaymaker reported that her husband became extremely ill at the resort and was later hospitalised and “confirmed with salmonella food poisoning”.

Tracy Stansfield, an experienced travel law solicitor at Your Holiday Claims, commented: “It is very worrying to hear of holidaymakers falling ill at Playa Costa Verde.

“Illness such as salmonella can not only ruin a holiday but may leave those affected suffering for days and weeks.

“The team here at Holiday Illness Claims is available to speak with any holidaymakers who have suffered illness at Playa Costa Verde and provide free legal advice on making a claim.”

Contact Your Holiday Claims

If you have suffered illness whilst staying at Playa Costa Verde within the last 3 years, you may be able to make a no win no fee claim for holiday illness compensation.

Our team of experts at Holiday Illness Claims has over 50 years combined experience in successfully recovering holiday illness compensation and are here to help you.

To find out what your claim may be worth, call us for a free consultation on 0330 100 2851, or simply complete our online contact form and we will be in touch shortly.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Caribbean holidays ruined by illness at “sub-standard” Playa Costa Verde