Bugs and Birds dine with Holidaymakers at the Hotel Playa Pesquero, Cuba

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The first outbreak of illness was reported earlier this year in April 2014 and yet more holidaymakers continue to return to the UK complaining of having holidays ruined due to illness caused by poor food and hygiene standards at the Hotel Playa Pesquero, Cuba.

Since the outbreak occurred, our holiday illness claims specialists continue to be chosen to handle holiday illness compensation claims for those that have been affected.

One holidaymaker who recently stayed at the Playa Pesquero hotel commented on TripAdvisor after his holiday was ruined by a stomach bug. This was once again suspected to have been a result of bugs and flies contaminating uncovered food.

The gentleman said: “The food hygiene in this hotel is the worst I have ever come across, breakfast was the worst, flies and birds everywhere, not just eating from the table but actually from the buffet itself, all the food uncovered and covered with flies and other bugs.

“We did mention the food hygiene to the rep and filled in a survey during the holiday, all to no avail. They did close the two main buffet restaurants down for a couple of days and we thought they would use the time to make provisions to cover up the food, but when they re-opened it was the same old Im afraid.

“We werent the only ones complaining about the food situation as you can see from earlier posts, and at the airport we soon discovered we werent the only ones to fall foul of the stomach bugs. Most people had suffered the same fate as us.

“In all my years of traveling I have never been poorly with a stomach bug. Here I was ill for six days.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “I am absolutely appalled to hear people are still continuing to suffer holiday illness during their stay at the Hotel Playa Pesquero due to reasons that are easily preventable and that have been brought to the attention of the tour operators that sell and promote package holidays here in recent months.

“The tour operators and hotel management staff are legally responsible for providing and maintaining the highest standards of food and hygiene in hotels abroad to prevent illness outbreaks from occurring.

“I am concerned that, despite the widespread outbreak of illness having been reported three months ago, people are continuing to become ill during their stay here.

“This is not acceptable and I would urge anyone who has been ill during their stay at the Playa Pesquero to contact us.

“We are already handling many claims for holidaymakers who have turned to us for legal advice and help to claim compensation after being affected and I sincerely hope the tour operators take drastic action to resolve the problems.”

Contact Your Holiday Claims

If you have been affected by outbreaks of illness at the Hotel Playa Pesquero, you can contact our experienced holiday claims team. They can offer you the advice and guidance you need on the merits of making a claim.

For more information, call free today on 0330 100 2851 or, to arrange a quick call-back, you can simply complete the online contact form below and we will be in touch without delay.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Bugs and Birds dine with Holidaymakers at the Hotel Playa Pesquero, Cuba
Shaun Starr