A British couple whose holiday was ruined after contracting food poisoning during their stay at the Tiran Island Hotel in Sharm el Sheikh, Egypt, have turned to our team of holiday illness experts for professional legal help and guidance to claim compensation from their tour operator.
Despite numerous complaints about the poor standards of food and hygiene at this hotel being raised on Tripadvisor and to the tour operators directly, holidaymakers continue to return to the UK reporting illness and highlighting the fact that the issues at the hotel have not been tackled.
A lady from Pontefract who described her experience at the Tiran Island Hotel in November 2013 as being âthe worst holiday I have ever had said: âThe food wasnt labelled. They had 5 containers filled with food and it was duplicated on the other side, everything was dry, and just down right awful, we missed breakfast most days and missed our main meals most nights. I was sickly starving by dinner time and dreaded going for lunchâ.
Another gentleman who has also recently returned from his stay at this hotel said: â1 week I will never get backâ. On Tripadvisor he also added: âThe food was disgusting. I witnessed kitchen staff dropping food on the floor and then putting it back onto the serverâ
âThe drinks were poor. This hotel is not a 4* dont waste your money or the time here. The poolside was also dirty and not cleanedâ.
Tracy Stansfield, a highly qualified experienced solicitor at Your Holiday Claims commented: âWe are concerned about the number of complaints that have been made against this hotel and there appear to be many guests people who have contracted illness during their stay.
âWe hope the tour operators responsible for selling and promoting holiday packages to this hotel carry out a full investigation into the potential cause of the illness and seek to improve the standards at the Tiran Island Hotel as soon as possible to prevent future holidaymakers from contracting illness.
âBoth the hotel and tour operators responsible for selling holidays to the Tiran Island Hotel have a duty of care to ensure that good standards of food and hygiene are maintained. A breakdown in these standards can lead to holidaymakers becoming ill is which is unacceptable and we urge anyone that has been affected during their stay at the hotel to contact us for help.
If you or any members of your family have been ill during your stay at the Tiran Island Hotel in Sharm el Sheikh, Egypt, we will help you to successfully claim the compensation you are entitled to.
For more information and to speak directly to one of our holiday illness experts, contact us on 0330 100 2851Â or simply complete the online contact form and we will be in touch with you as soon as possible.
We are on your side and here to help you to get the best possible outcome of your claim.