British holidaymakers suffer serious illness at the Tiran Island Hotel, Egypt

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A British couple whose holiday was ruined after contracting food poisoning during their stay at the Tiran Island Hotel in Sharm el Sheikh, Egypt, have turned to our team of holiday illness experts for professional legal help and guidance to claim compensation from their tour operator.

Despite numerous complaints about the poor standards of food and hygiene at this hotel being raised on Tripadvisor and to the tour operators directly, holidaymakers continue to return to the UK reporting illness and highlighting the fact that the issues at the hotel have not been tackled.

A lady from Pontefract who described her experience at the Tiran Island Hotel in November 2013 as being “the worst holiday I have ever had said: “The food wasnt labelled. They had 5 containers filled with food and it was duplicated on the other side, everything was dry, and just down right awful, we missed breakfast most days and missed our main meals most nights. I was sickly starving by dinner time and dreaded going for lunch”.

Another gentleman who has also recently returned from his stay at this hotel said: “1 week I will never get back”. On Tripadvisor he also added: “The food was disgusting. I witnessed kitchen staff dropping food on the floor and then putting it back onto the server”

“The drinks were poor. This hotel is not a 4* dont waste your money or the time here. The poolside was also dirty and not cleaned”.

Tracy Stansfield, a highly qualified experienced solicitor at Your Holiday Claims commented: “We are concerned about the number of complaints that have been made against this hotel and there appear to be many guests people who have contracted illness during their stay.

“We hope the tour operators responsible for selling and promoting holiday packages to this hotel carry out a full investigation into the potential cause of the illness and seek to improve the standards at the Tiran Island Hotel as soon as possible to prevent future holidaymakers from contracting illness.

“Both the hotel and tour operators responsible for selling holidays to the Tiran Island Hotel have a duty of care to ensure that good standards of food and hygiene are maintained. A breakdown in these standards can lead to holidaymakers becoming ill is which is unacceptable and we urge anyone that has been affected during their stay at the hotel to contact us for help.

Contact us

If you or any members of your family have been ill during your stay at the Tiran Island Hotel in Sharm el Sheikh, Egypt, we will help you to successfully claim the compensation you are entitled to.

For more information and to speak directly to one of our holiday illness experts, contact us on 0330 100 2851 or simply complete the online contact form and we will be in touch with you as soon as possible.

We are on your side and here to help you to get the best possible outcome of your claim.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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British holidaymakers suffer serious illness at the Tiran Island Hotel, Egypt