British holidaymakers suffer gastroenteritis at Hilton Sharm Dreams Resort, Egypt

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British holidaymakers have reported falling ill at the hotel and have also made complaints about being served “lukewarm” food at the Hilton Sharm Dreams Resort.

One holidaymaker from Wigan reported on the hotel review website TripAdvisor: “I have stayed at a number of hotels in Sharm and received excellent service and food. However, this was not my experience at the Dreams Resort.

“I didnt eat any food in the buffet restaurant that was actually hot – everything was lukewarm. At lunchtime the food just looked like the previous nights dinner. In the buffet, the quality of any meat and fish were also poor. Pink chicken and rock hard potatoes were another few of the choices on offer.”

A hotel guest from Surrey who was unable to return to the UK as said: “I first started feeling ill on Tuesday and spent nearly 24 hours in the room and from then on could hardly eat.

“We left for the airport on the Saturday where I nearly collapsed and was seen by the doctor. I made it to the departure lounge where I was violently sick and had to see the doctor again. I was declared unfit to fly and taken to the hospital in an ambulance. I was diagnosed with gastroenteritis.”

Gastroenteritis is an infection of the bowels and is a common holiday illness suffered in package holiday hotels. Symptoms will normally include sickness, diarrhoea, and stomach cramps. Infections such as norovirus, salmonella, and campylobacter can cause the illness.

This can often be the result of holidaymakers consuming undercooked or poorly prepared food. If food handlers fail to maintain high hygiene standards, holidaymakers may be at risk of falling ill on holiday.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “Gastric illness can not only ruin a holiday but also requiring hospital treatment and having to rearrange travel plans has the potential to cause holidaymakers a huge amount of stress and expense.

“If you have had your holiday spoilt due to a holiday illness and incurred out of pocket expenses, please contact us.  We are always on hand to provide advice on the merits of making a claim for compensation.”

Contact Your Holiday Claims today

At Your Holiday Claims, our holiday claims specialists have over 50 years combined experience representing British holidaymakers who have suffered a holiday illness abroad. They have the knowledge and expertise to ensure that you receive the best possible representation. Find out how to claim for package holiday illness suffered in Egypt.

Our travel law experts have an in depth understanding of the processes of the tour operators and we guarantee that you will receive the best possible outcome for your claim. Learn more about the rapidly changing holiday illness claims industry.

If you have suffered a holiday illness in Egypt,  speak to our holiday claims professionals to discover how we can help you.

Call free on 0330 100 2851, or simply complete the online contact form for a quick call-back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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British holidaymakers suffer gastroenteritis at Hilton Sharm Dreams Resort, Egypt
Shaun Starr