British Holidaymakers Suffer case of Scabies at Viva Sharm Hotel, Sharm El Sheikh, Egypt

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Your Holiday Claims has recently received an enquiry relating to the Viva Sharm Hotel in Sharm El Sheikh, Egypt.

There have been many reports online relating to issues with the facilities on offer at the hotel and the food and hygiene standards displayed.

A couple who travelled to the hotel to celebrate their engagement have contacted Your Holiday Claims after contracting scabies during their stay. They found the conditions at the hotel to be way below par and have also incurred heavy costs contacting their holiday sales team during their stay.

The couple have also described the food on offer at the Viva Sharm Hotel as being “inedible” and many others have reported similar issues on the website TripAdvisor.

The quality of the rooms in particular has been called into question, with one British holidaymaker stating that “The room was cleaned about four times in our 15 night stay and we had to ask nearly every day for towels and toilet paper”.

There have been many others who have found issues with the rooms, with commenter saying, “Once the room was ready it was very dirty, shabby, the bed linen was grey and there was a blood stain on the pillow case”.

The food on offer at the hotel has also been called into question with one holidaymaker stating, “The food was very predictable. It did appear that what didnt get eaten on the lunch got used again for the dinner. In the end we ended up going to the mirage bar across the road for food”.

Anne Thomson, Head of Travel Law at Your Holiday Claims, stated, “We are incredibly concerned by the reports of scabies at the Viva Sharm Hotel in Sharm El Sheikh.

“Scabies can be spread by skin to skin contact but can also be passed through contact with towels and bedding which have been used by a person who is infected. This means that it is of utmost importance that all cleaning processes are strictly adhered to at all hotels and resorts.

“In this case, we have received an enquiry where the guests clearly feel that they have been let down by their hotel. We would encourage anyone who has been affected by illness in Egypt at the Viva Sharm Hotel to contact Your Holiday Claims as soon as possible, to discover whether they have a right to make a claim for compensation”.

Call Your Holiday Claims Free

Here at Your Holiday Claims our holiday claims experts hold a combined experience of 50 years and have successfully secured millions of pounds in compensation for holidaymakers across the UK. Find out more if your package holiday to Egypt was marred by sickness.

For a free initial consultation to discover whether you could make a claim for compensation, call us today on 0330 100 2851 or simply complete the online contact form and one of our holiday claims experts will be in touch shortly.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
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Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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British Holidaymakers Suffer case of Scabies at Viva Sharm Hotel, Sharm El Sheikh, Egypt
Shaun Starr