Brits receive £350,000 in holiday illness compensation from tour operator giant First Choice

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A group of 73 holidaymakers has been awarded almost £350,000 in holiday illness compensation from tour operator giant, First Choice.

The holidaymakers had been taken ill on holiday at the Tropicana Splash Resort and Aqua Park (now known as the Sea Beach Resort and Aqua Park) in Sharm el Sheikh, Egypt.

A disabled grandmother, aged 71, was amongst those affected and has been awarded £13,500 compensation after suffering symptoms of sickness and diarrhoea that continued to persist on her return home.

Other members of the group are believed to have been diagnosed with salmonella food poisoning and cryptosporidium, commonly caused as a result of consuming contaminated swimming pool water.

Glenis Ludlow commented on the unsanitary conditions they were exposed to during their stay at the Tropicana Splash Resort and Aqua Park: “There were flies all around the restaurant, birds flying around and leaving droppings, and the toilets in the hotel were absolutely filthy, full of mould and dirt.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “The team and I are extremely pleased to hear First Choice have agreed to pay Mrs Ludlow and the remaining 72 British holidaymakers who had been taken ill during their stay at the Tropicana Splash Resort and Aqua Park.

“It is always deeply saddening to hear of peoples holidays being ruined by illness, especially as a result of a failure to meet basic hygiene standards.

“We hope all of those who were stuck down by illness have now made a full recovery and hope First Choice ensure the highest food and hygiene standards are maintained from here on in, to prevent future holidaymakers from falling ill during their stay here.

“Although no amount of money can compensate people for a ruined holiday or the illness they have suffered, the team and I urge anyone who has fallen ill whilst on holiday to contact us directly, as they may be able to claim compensation with our help”.

Contact us to make a no win no fee holiday illness claim today

Your Holiday Claims are currently involved in a number of group action claims relating to holiday illness suffered abroad, particularly in Egyptian all-inclusive hotels.

If you have been ill whilst on holiday abroad, our team of expert holiday illness solicitors will help you receive the compensation you may be entitled to.

Call us today on 0330 100 2851 to discuss a no win, no fee holiday illness compensation claim. Or if you would like to request a call-back, simply complete the online contact form on our website and a solicitor will be in touch with you as soon as possible.

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If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

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If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Brits receive £350,000 in holiday illness compensation from tour operator giant First Choice