British Holidaymakers receive £1.7million in Compensation after hundreds fall ill at Holiday Village, Turkey

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British holidaymakers have recently been informed that they are to receive a pay out of a total of £1.7million from First Choice after almost 600 guests fell ill at a Turkish Resort.

The four-star Holiday Village resort in Sarigerme, Turkey received hundreds of complaints after 160 children and 435 adults fell ill during their stay at the hotel in 2009.

British holidaymakers have suffered from illnesses which have resulted in them requiring medical attention during their holiday, with many needing further treatment on their return home.

The majority of those affected suffered from gastric illnesses, with infections including Salmonella, Cryptosporidium, Campylobacter, and E-Coli. The infections were often contracted due to undercooked food and poor hygiene standards within the Holiday Village.

This was supported by reports describing food which was left uncovered and often re-heated for use during evening meals. The hotel also had a lack of hot water and British holidaymakers discovered the pool areas to be unclean, with many reporting faeces being found in the swimming pools.

One gentleman discovered that he had contracted Cryptosporidium during his stay at the Holiday Village in Turkey, said, “It was awful, a real holiday from hell. I was crippled in the foetal position for the last couple of days of my holiday. I couldnt eat drink or sleep and it felt like someone was stabbing me in the stomach.

“I found out Ive got Irritable Bowel Syndrome and I have to be really careful now, I havent been abroad since and I dont know when I will go next”.

Cryptosporidium can often be found in contaminated water, food, and on unclean surfaces. Many of the largest outbreaks of cryptosporidiosis occur when drinking water becomes contaminated and outbreaks can also occur in improperly maintained swimming pools.

You can read more on how our legal experts help holidaymakers claim compensation for cryptosporidium here.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented, “An outbreak which is as large as the one experienced at the Holiday Village in Turkey indicates a serious flaw in hygiene standards.

“We have previously reported on outbreaks of illness at this hotel in November 2013, which appears to show that there are issues that still need to be addressed at the Holiday Village.”

Contact Your Holiday Claims

At Your Holiday Claims we hold over 50 years combined experience and our holiday claims specialists have recovered millions of pounds in compensation for British holidaymakers who have suffered from a holiday illness or accident. If you fit these requirements, we can offer you the support and advice that you need to discover whether you are entitled for a holiday illness claim.

If you’d like to talk to one of specialist holiday illness solicitors, call us now on  0330 100 2851.

Or, you can arrange a call back with a member of our team by completing our holiday illness contact form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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British Holidaymakers receive £1.7million in Compensation after hundreds fall ill at Holiday Village, Turkey
Shaun Starr