British Holidaymaker Suffers From Salmonella at Aqua Fun Club, Marrakech

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Your Holiday Claims are currently dealing with numerous claims for compensation involving the Aqua Fun Club in Marrakech British holidaymakers suffered from a range of gastric illnesses, including salmonella and campylobacter.

Here at Your Holiday Claims we are currently representing a group of families who travelled to the Aqua Fun Club during the summer of 2011 and fell ill during their stay with symptoms of food poisoning.

This is the very same hotel where our expert solicitors were able to help a Worcester man receive £4,000 in damages following a severe shigella infection.

A 29 year old woman from Cardiff had travelled to the Aqua Fun Club with her younger sister in September 2011 for a two week holiday when she became seriously ill. The two ladies suffered from various symptoms including severe stomach cramps, diarrhoea and fever throughout their stay after eating at the all-inclusive buffet. Many of the food items served at the buffet were not labelled at all, meaning that they were often unable to identify what they were eating.

One of the ladies was subsequently diagnosed with salmonella and campylobacter.  Salmonella is often harboured in the intestines of farm animals such as poultry and as a result can frequently be found in raw or improperly cooked meat. Consuming this can then lead to food poisoning, with victims suffering from sickness, diarrhoea and severe stomach cramps.

Reports of visitors to the Aqua Fun Club hotel falling ill have continued into late 2013, with British holidaymakers still finding the food at the hotel to be below expected standards. One person on the website Tripadvisor stated, “My husband and I booked this hotel for a winter getaway in December for his 40th. The hotel was shown to have 5 stars- its far from that.

“The food was awful- every day was a slight variation of chicken on the bone, rice and veg. I had a bad stomach for two days whilst there”.

A woman from Solihull commented, “The food was not brilliant and each day very much the same along with the same flies feeding off the open food. We and other guests had upset stomachs”.

Anne Thomson, Head of Travel Law with over 25 years experience of dealing with holiday illness claims, is currently representing those families who stayed at the hotel in 2011.  Anne comments: “Your Holiday Claims has been dealing with claims relating to the Aqua Fun Club dating back to late 2011 and the fact that we are still witnessing reports of illness and apparent poor food standards is very much a concern.

“If anyone has suffered from any issues similar to those reported, they may be entitled to compensation and should contact us as soon as possible”.

Contact Your Holiday Claims Today

Here at Your Holiday Claims we have over 50 years experience serving those with holiday related illnesses and this in depth knowledge and expertise have enabled our lawyers to successfully handle many claims for compensation from British holidaymakers. Go online to find out all the most commonly asked holiday illness questions and answers.

If you have fallen ill whilst staying at the Aqua Fun Club, Marrakech contact us today by calling  0330 100 2851 to receive free, friendly legal advice.

Alternatively, complete the online contact form for a prompt response.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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British Holidaymaker Suffers From Salmonella at Aqua Fun Club, Marrakech
Shaun Starr