British holidaymaker receives medical treatment due to suspected food poisoning at Hilton Sharm Waterfalls Resort, Egypt

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British holidaymakers have advised tourists to “avoid” the Hilton Sharm Waterfalls Resort in Sharm el Sheikh, Egypt.

This comes after the holidaymakers had experienced poor food standards and a lack of cleanliness within rooms. Others reported suffering illness during their stay which they believed to be a result of poorly prepared food.

British holidaymakers have also commented on the standards at the hotel through the hotel review website TripAdvisor.

One said: “My birthday was celebrated by dinner on the beach. My husband and I mentioned that our main course was cold.

“For four days I could not leave the room. I was so poorly. My husband called the doctor who put me on IV antibiotics and rehydration fluids. My advice, if you become unwell, call the doctor immediately. Unfortunately my holiday was ruined.”

When food is consumed which is lukewarm or improperly prepared, this can lead to suffering serious illness. Holidaymakers can be at risk of contracting infections such as salmonella, campylobacter, and E. coli where food (especially poultry and other meats) has not been thoroughly cooked.

Another British holidaymaker from Stowmarket described the food on offer at the Hilton Sharm Waterfalls Resort as “disgusting”, “cold”, and “undercooked”.

They added: “All in all the room wasnt too bad but definitely not a 5 star room as it was let down by the bathroom.

“The bath was stained with random brown marks around it and there was black sludge around the stainless steel components of the shower and plughole.”

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, said: “There have been numerous references to lukewarm or undercooked food in the reports we have read online.

“By exposing holidaymakers to lukewarm and undercooked food, there is a serious risk of widespread illness arising. Suffering food poisoning on holiday can ruin a holiday. If you have suffered illness during your stay at the Hilton Sharm Waterfalls Resort, you may be entitled to claim  compensation from your tour operator.”

Have you had a holiday ruined whilst on holiday at the Sharm Waterfalls Resort?

At Your Holiday Claims, our holiday claims specialists have over 50 years combined experience representing holidaymakers throughout the UK who have suffered a holiday illness abroad. We have the knowledge and expertise to help you make a successful claim for compensation.

If you have fallen ill on a package holiday in Egypt, your tour operator may be liable. Often a tour operator may simply offer vouchers towards your next holiday after a complaint regarding an illness suffered in one of their hotels. This may greatly undervalue your claim and should not be accepted.

Our holiday claims team can help you by dealing directly with your tour operator allowing you to receive the best possible outcome for your claim. Find out more if you have suffered illness whilst on holiday.

Contact us to make a claim

To speak to one of our holiday claims professionals today, call free on 0330 100 2851 or if you would like to arrange a call back, simply complete the online contact form and we will be in touch with you soon.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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British holidaymaker receives medical treatment due to suspected food poisoning at Hilton Sharm Waterfalls Resort, Egypt
Jennifer Hodges