British holidaymaker contracts salmonella at the Marmaris Palace, Turkey

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A British holidaymaker has contacted Your Holiday Claims after contracting salmonella on holiday at the Marmaris Palace in Turkey.

The family of four travelled to the hotel in July 2014 but quickly fell ill suffering numerous symptoms of gastric illness. As a result, the whole family was admitted to hospital for treatment.

It was on their return to the UK that their GP diagnosed them with having contracted a salmonella infection causing severe symptoms of gastroenteritis.

Gastroenteritis is an intestinal infection causing symptoms including sickness and diarrhoea. Holidaymakers are most at risk of contracting salmonella food poisoning when food is undercooked, especially meat and poultry.

Other guests have commented on the review website TripAdvisor, reporting that food “left over from dinner is served the next day“. They added that the hygiene standards at the hotel are poor. They stated that a lack of cleanliness at restaurant tables “attracts insects”.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented on the reports: “I am very concerned to hear that salmonella has been confirmed in the cases of the family who have approached us for help.

“Suffering an illness which requires hospital treatment whilst on holiday naturally ruins a holiday and causes a great deal of upset and worry for those involved.

“It is of the utmost importance that the tour operators and hotel management investigate the current reports of illness at the Marmaris Palace to protect the health of all future holidaymakers.

“If anyone has fallen ill during their stay at this hotel, I would urge them to contact myself or a member of our holiday claims team. We can offer you the advice that you need on all aspects of the claims process.”

Contact Your Holiday Claims

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry.

For more information on how we can help you make a successful claim for compensation, contact our expert holiday claims team today.

To receive a free, no obligation initial consultation call us today on 0330 100 2851 or simply complete the online contact form and we will be in touch as soon as possible.

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If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

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If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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British holidaymaker contracts salmonella at the Marmaris Palace, Turkey