Illness causes nightmare stay at Stella Makadi Resort and Spa, Egypt

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Your Holiday Claims reported an illness outbreak at the Stella Makadi Resort and Spa in Hurghada, during the month of June 2014. In this report we advised that we had been instructed by British Holidaymakers who had suffered illness.

It appears that further outbreaks have recently emerged. We are shocked to be reading on TripAdvisor of guests suffering the same symptoms including, diarrhoea, stomach cramps and sickness.

Holidaymakers have revealed that the restaurants were dirty and the food has been described as “awful” and “just warm.”

After suffering with diarrhoea, sickness and stomach cramps one couple commented: “the fish and beef didnt taste too good. I dont know how they store it…..thank you chefs!”

Two friends who holidayed at the Stella Makadi  Resort and Spa also commented on the food, stating “the first meal on the first day totally killed me…..I suffered from severe stomach cramps, vomiting and diarrhoea.”

Over the course of the week the two friends said that the food became progressively “worse” and they were advised by an English couple to try the Italian or Lebanese dining halls as the food “is of better quality.”

Another family said that they also fell ill at the resort suffering from sickness and diarrhoea.  They commented: “two days before coming home, a notice was put up in the hotel to say there was an outbreak of sickness and diarrhoea! I could have told them that on day one!”

Tracy Stansfield, an experienced solicitor at Your Holiday Claims, said “It is very worrying to be reading of another illness outbreak at the Stella Makadi Resort and Spa.  This is not the first time that illness has been problematic at the hotel. During August 2013 illnesses were reported and we are negotiating with the tour operator concerned on behalf of the group of holidaymakers affected. ”

“The hotel appears to be in the initial stages of attempting to deal with the outbreak by putting notices up to warn guests.”

Why choose us?

We are wholly independent and we act for our clients, not tour operators. We provide independent legal advice and we aim to obtain the level of compensation you are entitled to. The team at Your Holiday Claims has over 50 years experience in the area of travel law.  We have helped hundreds of holidaymakers each year receive compensation for illness suffered abroad.

You will receive an unrivalled, professional service with the best possible outcome for your claim.

Claim the compensation you may be entitled to – start your claim today

If you have been affected by the outbreak of illness and had your holiday ruined at the Stella Makadi Resort and Spa, call our helpline today on 0330 100 2851 to speak directly to a highly qualified, experienced holiday illness expert.

Alternatively, if you would like to arrange a call back request, simply complete the online contact form on our website and we will be in touch with you as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness causes nightmare stay at Stella Makadi Resort and Spa, Egypt