British holidaymaker stricken by illness at Grand Bahia Principe Riviera Maya

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British holidaymaker stricken by illness at Grand Bahia Principe Riviera Maya

British holidaymaker stricken by illness at Grand Bahia Principe Riviera Maya

A British holidaymaker has reached out to industry leaders YourHolidayClaims for compensation advice after suffering from illness during a recent stay at the five-star Grand Bahia Principe Riviera Maya Resort.

If illness ruined your package holiday at Grand Bahia Principe Riviera Maya Resort within the last three years, it is not too late to claim the compensation that is rightfully yours.

To start your no win no fee claim, call our expert travel law team today by calling us on 0330 100 2851 now.

Or if youre unable to discuss your claim on the phone right now, you can request a call back form us at a more suitable time by starting your claim online.

“Blatant” hygiene failings cause misery for Grand Bahia Principe Riviera Maya Resort Holidaymakers

  • Cross-contamination said to be “blatant”
  • Illness symptoms said to be “indicative of faecal contamination”
  • Birds free to eat from dirty dining room tables claims guest

The sprawling Grand Bahia Principe Riviera Maya Resort which encompasses both the Grand Bahia Principe Tulum and the Grand Bahia Principe Coba, has come under fire in recent months from guests reporting to have suffered from illness during their stays.

Hotel guests have taken to review site TripAdvisor to voice their concerns regarding hygiene standards at the complex.

One recent hotel visitor stated:

“We both got sick from the food, my wife twice, and we spent much of our time in the room due to this”.

The stricken claims that his “physician” wife believed their illness symptoms were “indicative of faecal contamination like E. coli, salmonella etc.”

Other recent guests have reported:

“[There was] blatant cross contamination with raw chicken” and that “birds [were] eating off tables”.

Comments from our Head of Travel Law

“It is distressing to learn that holidaymakers have suffered from illness during stays at the Grand Bahia Principe Riviera Maya Resort.

“It is also distressing to hear that guests have reported such appalling breaches in hygiene standards. I sincerely hope that the hotel and tour operators address the issues raised by these reports and act quickly to remedy the situation if the reports do indeed turn out to be true.

“At YourHolidayClaims, our helpline remains open to anyone who has suffered from illness within the last three years on their package holiday. Our friendly, knowledgeable staff can advise you on the merits of your case and answer any questions you may have regarding the claims process”.

Anne Thomson
Head of Travel Law at YourHolidayClaims

Getting you the compensation you deserve

Our aim at YourHolidayClaims is simple: to ensure that you are properly compensated following illness abroad.

To reveal if you can make a no win no fee claim, speak to our experts today by calling us on 0330 100 2851.

Or, simply answer a few quick questions and make your claim online.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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British holidaymaker stricken by illness at Grand Bahia Principe Riviera Maya