Undercooked food ruins hard earned holidays at the Club Magic Life Imperial, Tunisia

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Here at Your Holiday Claims we have recently received an enquiry from a British holidaymaker who contracted salmonella on holiday in Tunisia.

The holidaymaker had travelled to the Club Magic Life Imperial in Hammamet, Tunisia in October 2014 but the holiday was ruined when both members of the party were affected by illness.

The Club Magic Life Imperial is a five star hotel, promoted by tour operators including Thomson.

Visitors to the hotel have commented on the review website TripAdvisor complaining that they were served undercooked food during their stays.

One hotel guest stated: “Quality of food is extremely poor. Some frozen food is not cooked thoroughly and still cold in the middle.”

“On day two my mum became ill. Flies everywhere are a total health hazard. All the food was uncovered, it was like a fly infestation.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “It is always concerning to hear reports of holidaymakers contracting salmonella in all-inclusive hotels.”

“Salmonella are a group of bacteria that can cause food poisoning. This often leads to holidaymakers contracting gastroenteritis – an inflammation of the stomach or bowels resulting in symptoms including vomiting and diarrhoea.”

“When food such as meat and poultry is undercooked, there is a much higher risk of infection. It is vital that all hotels ensure they have in place high standards of food hygiene and cleanliness in order to guard against holidaymakers contracting such illnesses.”

“I would encourage anyone who has been affected by illness at the Club Magic Life Imperial to contact myself or a member of our expert holiday claims team for advice on all aspects of the claims process.”

Contact Your Holiday Claims today

For more information on how we can help you make a successful claim for compensation, contact Your Holiday Claims today.

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry. We have represented holidaymakers throughout the UK, helping them obtain the best possible outcome for their claim.

To speak directly to a holiday claims expert, call us free on 0330 100 2851 or simply complete the online contact form to arrange a quick call-back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Undercooked food ruins hard earned holidays at the Club Magic Life Imperial, Tunisia