Bringing a holiday accident claim against the tour operator

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Bringing a holiday accident claim against the tour operator

If you have suffered an accident on a package holiday abroad, you could receive thousands of pounds in compensation from your tour operator.

Yet many people are unsure whether they booked their holiday as package, and whether they can receive compensation.

To help understand whether you can make a claim, YourHolidayClaims have provided a guide on making a holiday accident claim against a tour operator.

What is the law on making a holiday accident?

When you travel on a package holiday you are protected by the Package Travel Arrangements 2018.

Your holiday will usually be a package as long as:

  • It was advertised as a package or all-inclusive deal
  • You bought the holiday for one total price
  • You bought more than one part of the holiday (e.g. flights and accommodation) from one company with one payment

If your holiday is a package, by law you have a right to expect the holiday booked and paid for.

This means that if a failing by a company providing you package holiday caused your accident, you can make a claim against your tour operator.

For example, if your accident was caused by faulty equipment at your hotel, your tour operator may be responsible.

How can you make an accident claim against your tour operator?

Whenever you suffer an injury on holiday, your first priority should always be your health. If you need medical attention, your hotel should be able to help you find the medical care you need.

As soon as it is possible, you should also report your accident to your tour operator. This can be to a representative at your hotel or by contacting your tour operator by email.

However, our experienced holiday claims solicitors would always recommend that you seek legal advice before accepting any offer of compensation from the tour operator.

By talking to the experts at YourHolidayClaims, you can receive free advice on whether you may be entitled bring a claim against your tour operator here in the UK.

To talk to a member of our dedicated team now, call us on 0330 100 2851.

Making a claim for holiday accident compensation with YourHolidayClaims

If you do choose to pursue a claim against your tour operator with YourHolidayClaims, our specialist holiday claims team will handle all legal aspects of your case from start to finish.

We handle all claims on a no win no fee basis, meaning in the event that your case is unsuccessful, your claim wont cost you a penny. You can read more about our no win no fee policy here.

Our dedicated solicitors will start your case by sending an initial letter of claim to your tour operator. They will then have 6 months to investigate the case.

During this time, our legal experts will help you gather any evidence you need to support you claim. This can include witness statements, medical records, evidence of loss of earnings and out of pocket expenses caused by the injury.

Our experienced team of solicitors will then fight to help you secure the maximum amount of compensation for your claim.

How to start a claim with YourHolidayClaims

If youd like more information on making a claim with the experts at YourHolidayClaims, call us now on 0330 100 2851.

Or, if youd prefer to arrange a call back with a member of our team, you can complete our online contact form here.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Bringing a holiday accident claim against the tour operator
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