Weeks after the initial outbreak at the Grand Hotel was reported to us, British holidaymakers continue to return home complaining of having fallen ill during their stay.
One man attempted to warn others on TripAdvisor about the poor food and hygiene standards in the hotel and claims the hotel management removed his review.
The man warned: âBe prepared to become best friends with the toiletâ
Gary from Herne Bay said: Â âAll the English guests we spoke to were coming home and making complaints from very shabby rooms and general conditions of hotel, to lots of people being ill, to very poor food hygiene, etc.
A lady from London also claims to have witnessed hotel staff spitting in drinks and licking straws before taking them to the tables for people to drink.
The lady said: âWe reported this straight away and the guy was sacked and asked to leave but the same evening, we saw others doing it!
âI am now going to write directly to Red Sea Holidays to complain about what was sold to us.
âMy advice would be to steer well clear of this hotel!â
Another lady from London described her stay as being the most awful holiday she and her family had ever had and warned, âplease, for your own sake and the sake of your children, do not go hereâ after the family of four suffered symptoms of suspected food poisoning and had £4,000 worth of equipment stolen from their hotel room.
âEvery day all 4 of us had a very poorly tummy which still continue after being back for 2 days, for 2 days my daughter was in quite serious trouble with it!
âThis was quite the most awful holiday I have ever had, please for your own sakes and the sakes of your children do not go there!â
Tracy Stansfield, a holiday illness claims solicitor at Your Holiday Claims, comments: âThe conditions reported within this hotel are completely unacceptable.Â We are concerned to hear of the many reports that have been made in respect of poor food and hygiene standards that have resulted in illness.
âAlthough no amount of money can replace a ruined holiday and family time together, we can help those who have fallen ill to make a claim for compensation for their illnesses and their lost holiday.Â I would urge anyone who suffered gastric illness to get in touch with us as soon as possible.â
Claim for holiday illness â find out how much compensation you may be entitled to today
If you have been ill during your stay at the Grand Hotel and would like to make a claim for compensation, contact us today and speak directly to a friendly holiday illness expert. Call 0330 100 2851Â or, if you would like to request a call back, simply complete the online contact form on our website and we will be in touch with you as soon as possible.
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