British holidaymakers have complained of suffering “diarrhoea and sickness,” whilst on holiday at the Paradise Valle Taurito in Gran Canaria.
The Paradise Valle Taurito is a four star all inclusive promoted by First Choice amongst others. The hotel enjoys an onsite waterpark, swimming pool, wellness centre and restaurant.
Guests to the hotel have complained on the review site TripAdvisor. Despite the hotel being described as “lovely and clean,” there have been many criticisms of the food.
One couple said “I have to say the food has really spoilt this holiday.” They noted that they have both suffered with “bad stomachs and sickness.”
The gentleman said: “This hotel could be really good, but it needs to get its act together about the food. My stomach is still not right all through staying here.”
Another couple who labelled the food as “awful,” have revealed that they both contracted “food poisoning.”
The couple have described how they were appalled after witnessing a “chef use the same tongs to handle raw meat, then use them to put cooked meat on to people’s plates without washing them.”
They said “we were violently sick, so gave up on eating there.”
Anne Thomson, Head of Travel Law at Your Holiday Claims said: “It is essential that all staff members are fully trained in all aspects of basic hygiene.”
“It is unacceptable for holidaymakers to be exposed to hygiene standards below the international level.”
“I would urge anyone who has fallen ill at the Paradise Valle Taurito to contact Your Holiday Claims to discuss your potential claim.”
Are you still on holiday and suffering illness at the Paradise Valle Taurito? If so here are some tips to help you:
- Immediately seek medical attention, ensuring you receive a copy of your medical record.
- Keep receipts for anything you purchase in relation to your illness.
- Report the issue to the representative and hotel and take a copy of the complaint.
Have you returned and still suffering illness?
- Book an appointment to see your GP when you return. You may need to provide a stool sample.
- To ensure you receive the maximum compensation you may be entitled to, it’s important to seek legal advice and speak directly to a holiday illness expert.
Why choose us?
Your Holiday Claims have over 50 years’ combined experience in this area of law, therefore you can be confident, that by choosing Your Holiday Claims, you will receive an unrivalled service resulting in the best possible outcome for your claim.
Claim the compensation you may be entitled to – start your claim today
If you have had your holiday ruined due to illness at the Paradise Valle Taurito, call our helpline today on 0330 100 2851 to speak directly to a highly qualified, experienced holiday illness expert.
Alternatively, if you would like to arrange a call back request, simply complete the online contact form on our website and we will be in touch with you as soon as possible.