A woman from Peterborough has described Portuguese hotel the Auramar Beach Resort as being ‘quite possibly the worst all-inclusive’ following her recent stay.
- Woman slams hotel in report on TripAdvisor
- Over half of their 9 man party came down with illness
- Burgers served to guests ‘covered in flies’
Have you fallen victim to an illness that wasn’t your fault while staying at the Auramar Beach Resort?
If that’s true and your package holiday was booked within the last 3 years you could be eligible to claim compensation and possibly receive thousands of pounds!
By contact the legal experts at Your Holiday Claims, you can bring a claim on a no win no fee basis. This means that no matter what the outcome of your claim, you will never be left out of pocket.
To start your claim today, call us today on 0330 100 2851.
“I thought I was actually going to meet my maker”: Holidaymakers reveal Auramar anguish
Portugal’s Auramar Beach Resort, which is marketed by UK tour operator Thomas Cook, has been subject to some very poor reviews on website TripAdvisor.
One woman claimed, “The food is quite possibly the worst I have ever experienced…burgers covered in flies are a highlight that I shall carry to my grave”.
She continued: “I thought I was actually going to meet my maker at one point after coming down with the dreaded diarrhoea and sickness.
“There were 9 in our group and 5 came down with it (the illness), 2 being small children.”
When commenting on how the staff handled the illness outbreak, she said, “The staff were very cagey about this at reception, but you could tell that this has been going on for a long time”.
In addition to this, another poster revealed that after learning about the poor hotel conditions at the Auramar Beach Resort, they tried to cancel their holiday only to be told that it was ‘too late’.
Following this woman’s return home, one member of her group that stayed at the Auramar has been struck by the illness that’s present at the resort.
She complained: “A group of four of us stayed at this hotel for four nights…I am so glad it wasn’t any longer.
“We were all dreading catching the illness that was going around, on arrival we spoke to many guests that have fallen ill.”
When further revealing the hygiene problems that are prominent at the Portuguese hotel, this poster revealed, “The reception smelt awful, like a wet dog” and “The tiles in the bathroom were cracked, the floor was filthy, the balcony was so dirty if you could even call it balcony!”
She finished by saying, “I would advise everybody to stay away from this hotel and don’t waste your money, pay a little extra to stay somewhere better”.
Anne Thomson, Head of Travel Law at Your Holiday Claims commented: “The reports on TripAdvisor are extremely concerning”.
She added: “Thomas Cook should send health & safety experts out to the hotel to investigate matters and ensure that remedial action takes place. Flies carry faecal matter and when they land on food it becomes contaminated – this is just one of the many causes of holiday illness”.
Start your claim today!
We understand how stressful falling ill on holiday can be, which is why we have made starting a claim with us at Your Holiday Claims as simple and stress free as possible.
With a number of experienced holiday illness solicitors waiting to help you, by starting a no win no fee claim with us you will not be left disappointed!
So start the process now, by giving us a call on 0330 100 2851.
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