Another enquiry received following illness at the Xperience Sea Breeze

We have received yet another enquiry from a holidaymaker after they fell ill at the Xperience Sea Breeze.

The guest suffered excessive diarrhoea whilst staying at the Thomas Cook promoted hotel in Sharm El Sheik which led them to get in touch with us to discover if they could make a claim for compensation.

We have previously reported on outbreaks of illness at this hotel and have received enquiries from other guests whose holidays to the resort were ruined by illness.

Holidaymakers have complained of poor food and hygiene standards at the hotel, with some reviewing it on TripAdvisor, describing the food on offer as âcoldâ and âlukewarmâ.

Others have reported being served âwatered down drinksâ and finding âmouldy shower headsâ in their hotel rooms.

Tracy Stanfield, an experienced holiday claims solicitor at Your Holiday Claims, said: âIt is extremely concerning to hear of another guest who has suffered illness at this hotel.

âWhen there are poor food and hygiene standards at a hotel there is a real risk of holidaymakers becoming unwell. I hope the tour operators and the hotel management will investigate the current reports of illness in order to help prevent further cases from occurring.

âIf you have suffered illness whilst on holiday abroad I would strongly urge you to get in touch with us as soon as possible to find out if you could make a claim for compensationâ.

Contact Your Holiday Claims today

With over 50 years combined experience in the travel law industry, our dedicated team of holiday claims experts has the experience needed to help you achieve the best possible outcome for your claim.

Call us today on 0330 100 2851Â to speak directly to a holiday claims expert, or simply complete our online contact form to arrange a quick call back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry