Multiple Mexican mishaps as illness strikes HUNDEREDS at Moon Palace Golf and Spa Resort

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Multiple Mexican mishaps as illness strikes HUNDEREDS at Moon Palace Golf and Spa Resort

An abundance of holidays have reported to have been ruined at Moon Palace Golf and Spa Resort, Cancun, after an alleged outbreak of illness has hit holidaymakers at the 5-star Mexican resort.

If youve suffered an illness during your package holiday within the last three years, then we could help you claim up to £43,890 in holiday illness compensation.

If you feel that poor hotel conditions were at fault for your ruined stay, quickly get your claim on track by completing our online enquiry form.

Or if you would rather discuss your claim on the phone with one of our dedicated travel law team members, call us now on 0330 100 2851.

“75%” of 200 member wedding party plagued by illness at Moon Palace Golf and Spa Resort

  • Huge wedding party suffer from severe diarrhoea during their Mexican holiday
  • Additional holidaymakers also claim to have fallen ill at the resort
  • Former guests suggest poor food hygiene is to blame

Holiday illness specialists at YourHolidayClaims have been made aware of an illness outbreak at Cancuns Moon Palace resort, after our team found reviews on the website TripAdvisor which revealed that many guests had succumbed to illness.

Of those affected were a wedding party that had travelled to the resort for what was supposed to be a memorable and enjoyable experience.

While posting on the website, a disgruntled member of the party revealed:

“We will never return.

“We planned our wedding there, small 6 person wedding. Probably the only thing that went as planned was due to the friendly wedding coordinator.

“Lots of food options but our party all got travellers diarrhoea, speaking with others, there were many feeling the same thing. A wedding party of 200 said that 75% of their guests were sick”.

In addition to this, further reports show that another holidaymaker fell “very sick from the poolside restaurant”, and that this was because food was “partially cooked and sitting on a grill”.

Comments from our Head of Travel Law

“The illness outbreak at the Moon Palace Golf and Spa Resort is massively concerning, because of the sheer amount of people it seems to have affected.

“At YourHolidayClaims we are fully aware of how distressing having your holiday ruined by Illness can be, however expert legal help is only one click or phone call away.

“Me and my team have over 50 years of experience in this industry, so get the expert legal advice you deserve by calling us on 0330 100 2851.

“Or if you are unable to talk to one of our advisors right now, you can start your claim online today by completing our online contact form.”

Anne Thomson
Head of Travel Law at Your Holiday Claims

Check out some more of our Mexican illness outbreak articles here

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Multiple Mexican mishaps as illness strikes HUNDEREDS at Moon Palace Golf and Spa Resort