Meet the team

Anne Thomson

Anne is the Head of the Travel Law team at Farnworth Rose and her vast experience in the travel law industry spans over 30 years.

Expertise

Anne’s expertise lies in holiday illness and holiday accident claims involving the Package Travel, Package Holiday and Package Tours Regulations 1992, Athens Convention (illness and injury at sea) and Montreal Convention (illness and injury involving aircraft).

Career

Prior to becoming a Claimant lawyer, Anne spent 28 years as a Defendant lawyer for the tour operator MyTravel (now Thomas Cook).  She was Head of Customer Legal Services for MyTravel leading a team of 15 claims handlers responsible for resolving holiday illness and accident claims brought against the company.  Anne subsequently was invited to join TUI UK (Thomson and First Choice) as their Group Actions Manager which involved conducting group and class actions of hundreds of holidaymakers who had suffered illness on holiday.

This background knowledge and expertise in dealing with holiday illness and accident claims proved invaluable to Anne when she became a Claimant lawyer at Farnworth Rose in 2010.

A member of the Travel & Tourism Lawyers Association (TATLA), Anne is widely respected as both a Claimant and Defendant lawyer.

“My background as a Defendant lawyer puts me at a great advantage when I assist holidaymakers with their illness and accident claims.  I understand the issues central to resolving claims and obtaining the best possible results for my clients.  I am also proud to say that I have maintained an excellent relationship with my former colleagues in the travel industry.  They respect my knowledge and understanding of claims and that is also a huge advantage to my clients.”

Connect with Anne Thomson

Tracy Stansfield

Tracy is an experienced holiday claims solicitor in the team who qualified in 1994. Tracy has headed up her own personal injury department representing victims of accidents and illness for over 20 years.

Dealing with a whole range of illnesses and accidents ranging from minor injuries, to injuries with life changing consequences, Tracy successfully works with clients to ensure they receive the maximum compensation they are entitled to.

Tracy not only helps individual clients make holiday illness claims and accident abroad claims but also represents clients who want to make group compensation claims for injuries arising from accidents that have occurred on board aircraft and cruise ships.

Tracy is renowned for her client care and unrivalled success in securing compensation for clients across the UK. Now part of one of the UK’s leading law firms who specialise in holiday illness and accidents, Tracy will ensure clients achieve the best possible outcome after suffering a holiday illness or personal injury abroad.
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Sue Robinson

Sue Robinson is an experienced holiday claims solicitor and the most recent addition to our team. Sue has spent more than 10 years directly working with clients in the legal field.

During her time at Your Holiday Claims Sue has worked on many group action claims, helping holidaymakers obtain holiday illness compensation after widespread outbreaks of illness at hotels including Club Mac Alcudia, Holiday Village Algarve and the Stil Victoria Playa.

Throughout her career Sue has built positive relationships and developed a strong level of trust with clients. Sue will be available to offer you expert guidance and support throughout the claims process.

Connect with Sue Robinson